JOMBINE & OUR CLIENT

We are Jombine – a network of recruiters changing the way we get hired. Our approach is to equip companies with an innovative platform to find the right candidates for their unique culture, job fit, and team dynamics. We represent only the top talent in their fields and provide agent-like support, guidance, and coaching to our candidates. Learn more at www.jombine.com.

THE COMPANY & TEAM

Our client is one of the top restoration and reconstruction companies in the US, operating in nearly 400 different independent markets. 

​Even better - it is in an industry that truly serves its community. The restoration and reconstruction industry comes alongside home and business owners during unexpected hard days - floods, fires, mold, and more. Imagine a restaurant kitchen fire that closes the business and 50 employees are now temporarily out of work. Or a broken pipe in an apartment building that displaces residents. These are just a few of the examples of how our client steps in and serves their communities with steadfast service through innovative solutions and approach, and all-inclusive support to get people back in business.

A GREAT OPPORTUNITY FOR A MOTIVATED, TENACIOUS, & AMBITIOUS LEADER

Our client is seeking a General Manager to build, deliver, grow, and evolve the Vancouver market. The ideal candidate is an experienced team leader with a passion for growth - leading a world-class team and increasing market opportunities for this office.

This market is primed for growth. This established team has an opportunity to realize greater potential and hyper-growth. It just needs someone to roll up their sleeves, see the opportunities from all angles, lead a talented team, and push, progress, cultivate, mature, and breed success. 

YOUR DNA

• You are a people-first business leader. A strategist, a coach, an independent thinker, vision caster, and someone that builds the playbook, calls the plays, and leads the team to the win.

• You are motivated by growth – growth of a market, growth of the people you lead, growth financially (both for you and the company), and growth internally.

• You are competitive, you love to win, hate complacency, and will do what it takes to succeed, putting in the extra hours, finding victory after failures, and navigating the ship with poise, resilience, and grit.

• You don’t just work well under pressure, you thrive it in with calmness, preparation, and leadership qualities.

• You are a goal setter with a growth mindset and push, coach, and lead your team to achieve those goals.

• You have a winning spirit to serve others and a history of achieving great results. 

• You want to contribute to a company’s overall success by overcoming challenges, finding gaps and opportunities, and leading a market to its full potential.

• You are a servant leader, a mission-minded individual, passionately serving the community.

• You build foundational relationships based on trust, actively listen, and find ways to contribute to the business and its clients. 

• Serving others in their time of need is not easy.  As such, you put emphasis into living the vision, mission, and values to be more than just a service provider.

WHO WE’RE LOOKING FOR

As the General Manager, you will be responsible for overseeing all aspects of the business, from driving operational excellence to delivering exceptional customer experiences and maximizing profitability.

You are the leader in the office, leader in the market, leader for your team, and leader for your customers. 

You are recruiting and developing people, driving growth, profitability, and results, monitoring financial and operation health, and ensuring success in each aspect of the market.

The Day to Day

• Lead in the recruitment, hiring, and onboarding process of A-Players.

• Coach Team Members and drive team building events through our Leadership Development Program. 

• Schedule and conduct department and company meetings and weekly Goal Setting and Reviews (GS&R) events with team.  

• Coordinate and discuss financial/operational matters with finance personnel and team leads.

• Communicate and collaborate with corporate operations. 

• Develop a business plan to achieve profitability goals and attack the market with revenue targets, sales efforts, and campaigns.

• Expense budget maintenance

• Monitor bank lines of credit, cash flow, and A/R for overall bank relationship status.

• Review job reports, WIP (work in progress), and customer relations with team for backlog/contracts signed but jobs not started/flow of WIP/quality control/customer complaints.

• Discuss and review marketing plans and objectives with Business Development lead.

• Attending company marketing and business development events to build relationships. 

• Participating in monthly GM meetings and corporate events.  

• Understand the Franchise Agreement and Operations Manuals. 

• Partner with lead sources and drive to agreed upon KPI’s.   

• Quickly resolve escalated customer service concerns.  

• Professionally represent the corporate brand, vision, mission, and values at all times. 

Required Education and Experience 

• Bachelor’s Degree or multiple years’ experience in Construction Management, Business Management or related field 

• 5-10 years of experience in restoration or construction field 

• Sales experience 

• Five plus years’ experience in a management role 

• Experience with reading and interpreting financial statements. 

Preferred Education and Experience

• Experience with Restoration Management Software (RMS)

• Sales experience 

• General Contractor’s License 

• Leadership Development Trainings 

• IICRC certifications 

Travel   

• This position will require up to 25% local travel to jobs sites, trainings, and company events (as needed). 

Physical Requirement 

• Must be able to stay in a stationary position up to 75% of the time

• The person in this position needs to occasionally move about a customer job site (indoors and outdoors) 

• Occasionally ascends and descends a ladder to service customer sites 

• Must be able to observe and perceive information on a computer and documents 

• Must be able to communicate and converse with customers over the phone and face to face 

• Occasionally will lift up to 50lbs

• Ability to safely operate a company vehicle   

SALARY & BENEFITS

The approximate annual compensation range for this role, depending on individual candidate level and experience, is $130,000-150,000 plus bonuses.

Our client provides a comprehensive benefits package, including:

• Medical, dental and vision plans available

• Paid sick leave

• Paid vacation time

• Paid holidays

• Paid paternity/maternity leave

• RSP Plan

• Life insurance and more 

• Other work perks include, team bonding events, company retreats, leadership development programs, mentorships, and more

NEXT STEPS

If you're looking to take an established industry leader to the next level, this role might be the one you've been waiting for.