JOMBINE & OUR CLIENT

We are Jombine – a network of recruiters changing the way we get hired. Our approach is to equip companies with an innovative platform to find the right candidates for their unique culture, job fit, and team dynamics. We represent only the top talent in their fields and provide agent-like support, guidance, and coaching to our candidates. Learn more at www.jombine.com.

Our recruiting company specializes in Sales, Marketing, and Leadership/Management roles. We also focus on certain industries, including construction and restoration. As such, we encourage you to apply for this role, but also to get to know you for any other roles/clients in our network that may be a good fit as well.

THE COMPANY & TEAM

Our client is one of the top restoration and reconstruction companies in the US, operating in nearly 400 different independent markets. 

​Even better - it is in an industry that truly serves its community. The restoration and reconstruction industry comes alongside home and business owners during unexpected hard days - floods, fires, mold, and more. Imagine a restaurant kitchen fire that closes the business and 50 employees are now temporarily out of work. Or a broken pipe in an apartment building that displaces residents. These are just a few of the examples of how our client steps in and serves their communities with steadfast service through innovative solutions and approach, and all-inclusive support to get people back in business.

WHO WE’RE LOOKING FOR

The Project Manager (Mitigation) will be instrumental in leading the mitigation team of 11 technicians, making this a true “seize the opportunity” role to immediately contribute and grow with a leader in its space.

AN IMPACTFUL OPPORTUNITY FOR AN AMBITIOUS, EMPATHETIC, & HEARTFELT LEADER

The Project Manager (Mitigation) is responsible for overseeing all aspects of the mitigation process, ensuring timely and effective responses to property damage emergencies. This role requires a strong leader who can manage a team of technicians, maintain excellent customer service, and ensure projects are completed efficiently and profitably.

YOUR DNA

• Strong Project Management Skills: This is crucial for overseeing mitigation projects, ensuring tasks are completed efficiently, on schedule, and within budget. Expertise in project management and scheduling software is key.

• Leadership and Supervisory Skills: The ability to effectively lead and motivate a team of technicians is essential. This includes clear communication, delegation, and performance management.

• Excellent Communication and Interpersonal Skills: Mitigation managers interact with a variety of stakeholders, including customers, insurance adjusters, and other professionals. They need to be able to communicate clearly, concisely, and professionally, both verbally and in writing.

• Technical Expertise: Understanding of property damage restoration techniques (water, fire, mold), contents cleaning and pack-out procedures, and industry best practices is necessary to assess damage, develop mitigation plans, and ensure quality control.

• Understanding of Insurance Claims Processes: A strong grasp of how insurance claims work allows the mitigation manager to effectively collaborate with adjusters, ensuring projects meet insurance requirements and receive proper reimbursement.

• Organization and Attention to Detail: Mitigation projects involve many moving parts. The manager needs to be highly organized, detail-oriented, and able to juggle multiple tasks simultaneously while maintaining accurate project documentation.

• Customer Service Focus: Building trust and maintaining positive relationships with customers is important. The mitigation manager needs to be empathetic, responsive to customer concerns, and ensure a smooth restoration process.

• Problem-Solving Skills: Mitigation projects can present unexpected challenges. The manager needs to be a critical thinker, able to assess situations, develop solutions, and adapt plans as needed.

• Staying Up-to-Date: The mitigation industry is constantly evolving. The successful manager stays informed about new techniques, regulations (like IICRC standards), and best practices to ensure their team uses the most effective methods.

  
  

Outside of the DNA above, we’re looking for the right candidate with experience in…

Proven Track Record in Mitigation:

• Minimum 3-5 years of experience in: property damage restoration across various disaster types (water, fire, mold). You can confidently assess damage, develop mitigation plans, and oversee the entire restoration process.

• Success in a small team setting: experience leading a mitigation crew demonstrates your ability to wear multiple hats, handle diverse tasks, and adapt to changing priorities.

Leadership for a Fast-Paced Environment:

• Thrives under pressure: quick decisions and immediate action are necessary. You remain calm and collected while keeping the team focused on efficient project completion.

• Resourcefulness: You understand how to leverage limited resources effectively. You can prioritize tasks, utilize technology efficiently, and potentially source solutions from external vendors when necessary.

• Strong work ethic: You lead by example, demonstrating a willingness to go the extra mile to ensure customer satisfaction and project success.

Industry Technology & Market Needs

• Xactimate is required. Symbility is preferred. 

• Experience with project management software: Proficiency in scheduling and project management tools to streamline workflows, track progress, and optimize resource allocation.

• Familiarity with the local area: Understanding the local building codes, weather patterns, and potential disaster risks specific to the region so that you can tailor mitigation plans and anticipate potential challenges.

Education and Certifications

• Bachelor's degree (preferred): A Bachelor's degree in a relevant field, such as construction management, engineering, or environmental science;

• Associate's degree: an Associate's degree in a related field like construction technology is an asset.

In combination with, or in lieu of a formal education, the following Certifications are advantageous: 

• Institute of Inspection, Cleaning and Restoration Certifications (IICRC): 

  • Water Damage Restoration Technician (WRT)

  • Applied Structural Drying (ASD)

  • Antimicrobial Remediation (AMRT)

• National Institute for Disaster Restoration (NIDR): 

  • Water Damage Restoration Leader (WDRL)

  • Mold Remediation Leader (MRL)

• The Restoration Academy (TRA): 

  • Certified Restorer (CR)

• Additional Valuable Certifications:

  
  

  • Xactimate Certification 

  • Lead RRP Certification

Travel

• This position will require up to some local travel to jobs sites, trainings, and company events (as needed). 

Requirements

• Must be able to stay in a stationary position up to 75% of the time

• The person in this position needs to occasionally move about a customer job site (indoors and outdoors) 

• Occasionally ascends and descends a ladder to service customer sites 

• Must be able to observe and perceive information on a computer and documents 

• Must be able to communicate and converse with customers over the phone and face to face 

• Occasionally will lift up to 50lbs

• Ability to safely operate a company vehicle   

SALARY & BENEFITS

The approximate annual compensation range for this role, depending on individual candidate level and experience, is $65,000k - $80,000k base plus commission, bonus, benefits, and more. Total expected compensation with commissions and bonuses is $90,000-100,000.

Our client provides a comprehensive benefits package, including:

• Medical, dental and vision plans available

• Paid sick leave

• Paid vacation time

• Paid holidays

• Paid paternity/maternity leave

• Car Allowance 

• 401k match

• Life insurance and more 

• Other work perks include, team bonding events, leadership development programs, mentorships, corporate branded swag, and more

NEXT STEPS

We encourage you to apply and to give us the opportunity to support you and your career goals in this role. Apply below and let’s start a conversation.