CLIENT SUCCESS / INTEGRATED ACCOUNT DIRECTOR  

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Øuterkind is on the hunt for an incredible Client Success / Integrated Account Director to help lead amazing marketing campaigns and initiatives.

 

If these bullets get you excited, read on and apply soon - we are looking to hire this role quickly! 

• Lead a diverse account team managing a multi-dimensional integrated marketing activation plan for multiple client brands.

• Be a part of an amazing Denver-based agency that is working with brands like Ford, Polaris, New Belgium, Caterpillar, Red Bull, BMW, Behavr, Kind, Remedy Kombucha, and so many more. 

• Work in a hip Rino office with other amazing creatives. 

• Join a growing team with a startup vibe that is hustling its way into some amazing opportunities across different marketing scopes, events, and brands.

• Flexible work hours, unlimited vacation time, competitive compensation, benefits, and a ton of great work perks.

• A culture full of empowered, innovative, and creative people that work hard, live by a hustle-mentality, and deliver incredible results and solutions for their clients.

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ABOUT ØUTERKIND

Øuterkind is a high-end marketing agency based in Denver, Colorado that is centered around people - whether it's the customers they reach during campaigns and initiatives, the talent that joins their team, or the client partners who place their confidence in the firm, it's all about people. While all agencies have unique approaches and capabilities, Øuterkind’s success comes down to a diverse group of talented, curious, and motivated people, that share a desire to create something new and amazing.

 

While the firm is still relatively new (established in 2020), the partners have decades of experience in growing, building, launching, and supporting brands through high-quality outputs, diverse techniques, and a ton of creative and innovative approaches. This has helped Øuterkind in working with an amazing collection of clients, including companies in automotive, motorsports, construction, health & beauty, consumer goods, and more.

 

Øuterkind  has a strong team in place of partners, creatives, and associates. While they are no longer in startup mode, the company still has a very fresh startup vibe where they depend on team members to wear many hats, to be independently driven and hustle for results, and to be change agents as the company grows and develops its culture, systems, and teams.

 

The increase of their client load and opportunities are necessitating their team growth - and this important hire. As such, Øuterkind is looking for the right people - ambitious, inspired, self-motivated, creative, and influential - to join during this stage of company growth to help drive the company’s potential and future.

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WORK TO BE DONE 

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​Øuterkind is seeking a Client Success / Integrated Account Director to lead and manage a multi-dimensional integrated marketing activation plan for one of its biggest clients. This position will lead all client communications and therefore should be proficient in interpersonal communication and must have at least 8-10 years of account management experience, ideally in the CPG, Health/Wellness, and Beauty category. This is a BIG job for a BIG company, so it will be vital to the success in this role to have BIG ambition and an even BIGGER sense for customer execution, strategy, management (of both people and project), and client relations.

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Here's What You'll Be Doing

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• First and foremost, developing a full and complete understanding of the client’s business model and investment outcomes.  This is paramount.

• Lead and develop the overarching consumer and customer strategy for 8-10 brands (within this client) to support their marketing and business objectives.   

• Manage the deployment of all media for the client brands across paid, social and owned channels.

• Lead the development of new brands from conception to execution as well as assisting in recommendations for brands currently in market.

• Set and measure the specific objectives for each brand, report on ROI and KPI’s often having to deliver these results on a bi-weekly or monthly basis.

• Lead all creative development of customer support programs to increase sales velocity and growth. 

• Lead communications with multiple client teams, orchestrating solutions that will meet all of their departmental goals as part of the program.

• Truly own the client relationship as the central point for the agency to the brands while leading a team of talented team members across multiple disciplines.

• Collaborate with the creative, strategy and subject matter agency teams to ensure brand consistency, effectiveness and growth is achieved. 

• Overall budget stewardship within each brand for yearly allocations and spend. 

• Attendance and leadership of all client meetings.

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WHAT YOU'LL BRING TO THE TEAM 

 

This person is a hustler, has an innate passion for applying strategy to the client's work, and can integrate effectively as part of a team. The ideal candidate is an experienced creative and client lead with a passion for product, innovation, and client success. Flexibility is key - from working through challenging projects to adapting to a client’s needs and goals, working cross-departmentally, and wearing some additional hats on the team. This role will be the primary instigator and leader of all client recommendations and internal agency resources to over-deliver against the commercial brand marketing plans. As such, a strong strategy and creative mindset are required.

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Here’s What You Should Have to Apply:

• First and foremost, developing a full and complete understanding of the client’s business model and investment outcomes.  This is paramount.

• Lead and develop the overarching consumer and customer strategy for 8-10 brands (within this client) to support their marketing and business objectives.

• A strong understanding and passion for the health and beauty category, including market trends, key players, culture of consumers and brands, and strategic opportunities is required. 

• Possess a strong understanding of consumer packaging and design to stand out on shelf and within media placement. Be comfortable presenting creative solutions to clients via web and in-person meetings.

• 8-10 years of experience in Integrated Marketing solutions.

• Bachelor’s degree preferred, with an emphasis on advertising, communication and/or marketing studies.

• Experience managing omni-channel marketing with brands in the CPG / Health & Beauty category. 

• Evidence of strategic marketing and advertising acumen within CPG / Health & Beauty.

• Excellent communication skills and a proven track record of successful leadership for clients. 

• Experience working within a collaborative team, that has delivered above average results for a client team. 

• Must have experience, comfort and a desire to lead with senior level clients. 

• Solid understanding or connection to pop culture, current trends and innovation. 

• Ability to work well independently and in small groups. 

• Ability to travel when required, often without much notice. 

• Working knowledge of all standard business computer applications (Keynote, ppt, excel, outlook, etc.) 

• Ability to work remotely and within multiple timezones to meet with clients and other stakeholders at a desirable time.

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LOCATION

 

The Øuterkind offices are located in Rino in Denver, Colorado. All applicants must reside in the Denver metro area and be willing to commute to their offices at least 3 days per week. The remaining days can be worked remotely. Travel for up to 15%-25% of the time is possible based on the location of the role.

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THE COMP & WORK PERKS

 

The approximate annual compensation range for this role, depending on individual candidate level and experience, is $110,000-$125,000. Øuterkind provides a comprehensive benefits package, including performance bonuses of up to 20% of your salary for hitting key goal metrics, plus unlimited paid time off, health insurance, 401k, flexible schedule, corporate-branded swag, a gym facility in their office building, parental leave, ergonomic desks, and company-sponsored charity events.

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Øuterkind is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.